1. Introduction

Fenix Talent – Trabalho Temporário Lda (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our staffing, recruitment, and business support services.

We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws in Portugal and the European Union.

2. Information We Collect

We collect various types of information to provide our services effectively:

2.1 Personal Information

• Contact Information: Name, email address, phone number, physical address
• Identification Data: Passport/ID numbers, tax identification numbers, social security numbers
• Employment Information: CV/resume, work history, qualifications, certifications, references
• Financial Information: Bank details for payroll processing (for workers)
• Company Information: Business registration details, contact persons (for clients)

2.2 Automatic Information

• Website Usage: IP address, browser type, device information, pages visited
• Communication Data: Email correspondence, support tickets, call recordings (where applicable)
• System Data: Login information, timestamps, service usage patterns

3. How We Use Your Information

We use your personal information for the following purposes:

4. Data Sharing and Disclosure

We may share your information with:

• Client Companies: For job placement purposes (with your consent)
• Government Authorities: For compliance with employment and tax laws
• Service Providers: Payroll processors, IT providers, legal advisors (under strict confidentiality)
• EU Authorities: For cross-border worker posting compliance

We do not sell your personal information to third parties.

5. International Data Transfers

As an EU-based company providing cross-border staffing services, we may transfer your data to:

• Client companies within the European Economic Area (EEA)
• Service providers within the EEA
• Government authorities in countries where workers are posted

All international transfers comply with GDPR requirements and adequate safeguards.

6. Data Retention

We retain personal information only as long as necessary for:

• Workers: 7 years after employment ends (for tax and legal compliance)
• Applicants: 2 years from last contact (with consent)
• Clients: Duration of business relationship plus 5 years
• Website Visitors: 26 months for analytics data

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of sensitive data
• Access controls and authentication
• Regular security assessments
• Staff training on data protection
• Secure cloud infrastructure with EU-based servers

9. Cookies and Tracking Technologies

Our website uses cookies to:

• Improve user experience
• Analyze website traffic
• Remember user preferences

You can control cookie settings through your browser. Essential cookies are required for our services to function.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through our website or direct communication. The “Last Updated” date at the top indicates when changes were made.